The mailing industry loses approximately $20 billion yearly due to Undeliverable-As-Addressed (UAA) mail, according to Pitney Bowes and USPS OIG reports. Much of this stems from outdated address data and an inefficient, 20th-century USPS system that forces businesses into costly manual updates.

The current process involves selling your change-of-address information to 3rd parties who in turn sell it to businesses and/or government agencies. Learn more here
When you submit a change of address with the USPS, your old and new addresses enter the National Change of Address (NCOA) database—containing ~160 million records.
The Privacy Act of 1974 prohibits direct sales of your data... but a loophole allows licensed third-party NCOA providers to access and share it (for a fee) with businesses, marketers, and others who already have your old address.
Your move info gets sold and resold—often without real verification of permission—fueling junk mail, data breaches, and identity theft risks.
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1. You file a change of address online or at the Post Office.
2. USPS records your old → new address in the NCOA database.
3. Licensed NCOA providers pay for access and update databases for businesses/government.
4. No real-time, permission-based control exists—companies get your updated info without proving consent.
5. This outdated batch process wastes billions and exposes millions to identity theft risks, as bad actors can pose as legitimate businesses.

Every day, this system puts your privacy at risk—no true opt-in control, no real-time protections.
The Private, Consent-Based Change of Address Service.
Mass Address™ flips the script
You stay in full control--
Privately approve or deny who accesses your address updates
No more automatic sharing through loopholes
Secure, modern, and user-first—designed for the 21st century
By putting you in the driver's seat, Mass Address™ protects your privacy while helping reduce undeliverable mail chaos for everyone.