Mass Address™

The only Private Change of Address Service in the United States

Over 25 Million Americans Move Annually

Recent U.S. Census data shows about 25-28 million people change residences each year, with mobility rates at historic lows but still massive in scale.

$20 Billion in Annual Losses

The mailing industry loses approximately $20 billion yearly due to Undeliverable-As-Addressed (UAA) mail, according to Pitney Bowes and USPS OIG reports. Much of this stems from outdated address data and an inefficient, 20th-century USPS system that forces businesses into costly manual updates.

2 postal clerks working at a post office

The current process involves selling your change-of-address information to 3rd parties who in turn sell it to businesses and/or government agencies. Learn more here

The privacy problem exposed

When you submit a change of address with the USPS, your old and new addresses enter the National Change of Address (NCOA) database—containing ~160 million records.

The Privacy Act of 1974 prohibits direct sales of your data... but a loophole allows licensed third-party NCOA providers to access and share it (for a fee) with businesses, marketers, and others who already have your old address.

The result?

Your move info gets sold and resold—often without real verification of permission—fueling junk mail, data breaches, and identity theft risks.
Learn more

How the current system REALLY works

1. You file a change of address online or at the Post Office.
2. USPS records your old → new address in the NCOA database.
3. Licensed NCOA providers pay for access and update databases for businesses/government.
4. No real-time, permission-based control exists—companies get your updated info without proving consent.
5. This outdated batch process wastes billions and exposes millions to identity theft risks, as bad actors can pose as legitimate businesses.

Hacker wearing a Guy Fawkes mask using a laptop

Every day, this system puts your privacy at risk—no true opt-in control, no real-time protections.

Introducing Mass Address™

The Private, Consent-Based Change of Address Service.

Mass Address™ flips the script

  • You stay in full control--

  • Privately approve or deny who accesses your address updates

  • No more automatic sharing through loopholes

  • Secure, modern, and user-first—designed for the 21st century

By putting you in the driver's seat, Mass Address™ protects your privacy while helping reduce undeliverable mail chaos for everyone.

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