Meet the newest member of the Mass Address team!

Sakthivel Palanivelu

Sakthivel Palanivelu

Sakthivel Palanivelu has 20+ years experience in IT / software engineering support/development, data transmissions, database administration, project leadership and service delivery.
Skilled at building, training and leading global teams to drive development of scalable, highly available Web-based tools that leverage PHP, Java and MySQL, Oracle technologies; expert in delivering production support for business critical applications and databases. Trusted business partner adept at managing multimillion-dollar budgets, enterprise-wide implementations and cross-functional efforts across the entire software development and project management life cycles, resolving conflicts between groups, generating buy-in and support from key stakeholders, and motivating teams to deliver products and services on time that delight customers.

Specialties: Highlights of expertise:

• Web Design & Development 
• API Integration
• Salesforce Customization
• Short- / Long-Range Strategic Planning
• Global Team Management
• Resource Building & Motivation
• Vendor Negotiation & Consolidation
• Support & On-Call Processes
• ITIL Processes & Best Practices
• Release Process Improvement
• Automation / Productivity Improvement
• ITSM BMC Remedy Suite
• Web / Application Development
• Business Objects (Reporting, Metrics)
• Remedy API / Web Services Integration
• IBM / Sterling Commerce Connect Direct
• IBM Web sphere MQ services